As recruiting industry professionals, it is valuable to take a moment and reflect on the state of the industry as we rapidly approach 2013. It is hard to imagine that just a few short years ago recruiting and HR departments were cut to the bone (or deeper), many recruitment professionals were faced with too few requisitions to fill, and the economy was in stormy seas.
So why is this Recruiting 3.0?
I would argue that Recruiting 0.0 was the day before the Internet. Those of you who were there know who you are. I call this the Era of Paper: pre-Internet recruiting was marketed by traditional research, phone calls, and lots and lots of paper (advertising, requisitions, resumes). Paper everywhere.
Recruiting 1.0 was the early Internet – the advent of email, career websites, and job boards. Restrac and other early applicant tracking systems began to automate small portions of the recruiting supply chain, but job postings were still a “cut and pasting” affair. The earliest social networks began to materialize around email Listservs – loosely organized nodes on the network based on rudimentary email groups. Most candidates and recruiters were still not online, but things were changing, and fast! A few early adopters were hanging out online in places like GeoCities and America Online. Recruiting industry professionals scrambled to make sense of the new connectedness that this thing called the Internet brought to recruiting. The beta version of modern recruiting was officially released, but things were continuing to evolve. I would argue this era began in the early 1990s and extended to the dot-com bubble and crash around 2001.
Recruiting 2.0 began to materialize after the dot-com bubble. Websites had proliferated to the degree that they had become common. The applicant tracking system was also now common, and brought automation to the collection of resumes, posting of jobs, and other core recruiting processes. But a key differentiator of Recruiting 2.0 was that everyone moved online. Candidates, hiring managers, recruiters… our entire persona became replicated in the online space. Early social networks like Friendster and MySpace experienced ridiculous growth. Broadband connectivity developed and costs to be online plummeted. Modern search engines improved upon the early search technologies developed by Alta Vista and others, monetized them and refined them, to spur online advertising. The “findability of candidates” became easier with the advent and adoption of Boolean search, LinkedIn, and early social networks. Recruiting 2.0 ran from 2001 to about 2010.
So that brings us to the current era – Recruiting 3.0. I would argue that this era will be marked by the following trends:
- Data and Big Data – Never has there been more data… organizations are literally swimming in it. Recruiting and HR will be redefined by data and our ability as professionals to take data and transform and translate it into actionable business intelligence – the information that drives organizations and creates competitive advantage.
- Relationships – The tools are different but relationships will become more paramount – the relationships that organizations are able to develop, utilizing new technologies like social media and other tools, with employees and candidates and prospects will differentiate the best recruiting from the mean. The tool and approaches will be different, but the authenticity and real human connections will remain.
- Talent Shortage – The recent downturn in the economy may have diverted attention from the fundamentals, but the supply and demand equation related to talent remains unbalanced, and Recruiting 3.0 will be remembered as the era when talent shortages, long predicted, materialize more broadly than we have seen them in the past.
So please join me at The Recruiting Conference 2012, where we explore these challenges and trends, the technologies, best practices, and tools that will help recruiting professionals win in their jobs – and join your peers, colleagues, and other industry leaders in helping to shape and define this new era in recruiting.
Jason Warner draws from two decades of recruiting and executive leadership experience at some of the world’s most noteworthy, fast-growing companies. Follow him on Twitter @Jason_S_Warner.



