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Thought Leadership
On a lighter note: Making sense of job seeker behaviors
For your entertainment, I thought Id provide a light-hearted look at the job interview. I think we often forget the human side of our role as staffing professionals especially in these times where recruiting metrics and business impact are our focus. For a good laugh, please read on.
It strikes me that the recruiting and hiring process is nothing more than a highly-orchestrated performance with lead and supporting characters working together (and sometimes apart) to find a match between a target job opportunity and a job seekers capability. The hiring manager and recruiting partner play lead roles guiding the candidate pool through a series of activities and interactions, with supporting players, to narrow the choices they have until ultimately, the most qualified seekers win the prize a job offer. On the other side of the table, job seekers play their role, providing information, submitting to tests and interviews, and making the case for why they are the best person for the job. The script is well-established. The actors know their parts. But what happens when this delicate balance is upset?
As recruiting and hiring professionals, we most often focus on our performance, asking ourselves, what actions can we take to increase the effectiveness of our hiring process. We script our interviewers with interview questions, hiring protocols, process maps, data forms, and cheat sheets for frequently asked questions. This approach gives us some degree of control over the hiring process, but even with this disciplined approach we, of course, do not script or control the job seekers behavior.
From the ridiculous to the nonsensical
Its the job seekers behavior that can be the most unpredictable and often times most amusing. In a recent large survey project, the Selection Forecast 2006/2007, we surveyed more than 650 hiring managers asking them to tell us the most outrageous job seeker behaviors they had encountered. The responses were stunning. The questions that job seekers asked or actions they took during the job interview ranged from ridiculous, to offensive, to often making no sense at all. Here are the best responses:
In tough recruiting times when qualified job seekers are scarce, we may need to hire the best of the rest. Hopefully, more job seekers will pay attention to the abundant advice available on how to best represent themselves in the interview so that we can get back to the normal interview instead of trying to hide a chuckle and say, NEXT!



