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Data Watch

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Multi-nationals Prompt Varied Employee Perceptions

Brent Skinner
Brent Skinner

For recruiters doing business globally, perceptions of U.S.-based international companies are important. These views serve as a barometer and may very well predict how an international H-1B candidate might feel about working for your client.

Employees around the world who work for multi-national organizations do not necessarily share similar perceptions of their experiences with their employers, a study by Kenexa Research Institute shows. Despite companies' attempts to standardize policy and practices and to instill a common organizational culture, employee experience varies from country to country, Kenexa finds.



According to the Employee Experience study, Indonesian employees of U.S. and European multi-national organizations top the list of the most positive employees, with 77% of employees expressing satisfaction with their employers. In contrast, Japanese employees of these multi-national organizations report the least favorable perception, at 45%. The world-wide average stands at 62%.

"Though it is very clear from our research that the fundamentals of what employees around the world desire out of their work environment is very similar," says Jeffrey Saltzman, New York Practice Leader for Kenexa, "how that environment gets implemented, and the perceptions of that implementation varies widely. Multi-national organizations are sometimes influenced by myths and differing assumptions of what employees around the world are looking for and how best to meet those needs. This data shows that the perceptions of these implementations are uneven at best."

Countries other than Indonesia found in the study's top ten include: Peru, Colombia, Costa Rica, Philippines, Guatemala, Ukraine, Venezuela, Bulgaria, and the United Arab Emirates.