The Measurement and Valuation of Human Infrastructure: An Introduction to the CHI Indicators™

Dr. Janice Presser, CEO, The Gabriel Institute

Did you ever wonder why some teams really seem to ‘click’ and others don’t?  Or why chronic problems persist in some teams, despite coaching, motivational programs, and other interventions?

Some human infrastructures are ‘rigid’ and can’t move with the winds of change.  Others are ‘diffuse’, like a house on makeshift stilts that could collapse without warning. If we can identify the characteristics of a human infrastructure that is coherent — an organization in which human synergy is optimized for cooperation and value creation — we can control for successful team performance, while simultaneously mitigating risk.

Today, we have both the means and the methods for establishing Coherent Human Infrastructure. This is a high-quality environment in which people have a fundamentally positive orientation to working with others, there is a natural fit between each person and his/her job responsibilities, and appropriate alignment between the members of a team and the team’s mission and objectives.  The business benefits of a Coherent Human Infrastructure are many, ranging from improved employee engagement and customer satisfaction, to higher productivity, to innovation and competitive advantage.

Read more at The Gabriel Institute. https://www.thegabrielinstitute.com/recruitingtrends

Posted by Janice Presser on May 5, 2010. Filed under Thought Leadership, Tools. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry